Volkswagen Genuine Service

Nobody is better qualified to care for the body and soul of your Volkswagen than the specialists at our Gateway Volkswagen Authorised Service Centre. Every technician is provided with comprehensive factory training, technical support, specialist tooling, and diagnostic equipment and uses Volkswagen Genuine Parts. So you can trust that your Volkswagen is in the best hands. Our vehicles are now so technically advanced that the title 'mechanic' can no longer apply to the highly skilled, specialised Volkswagen 'technicians'.

Service Xpress

Service Xpress is here!

This premium service is now available at Gateway Volkswagen, with an in and out within one hour guarantee.

Best of all, it is available at no extra cost!

Booking ahead required for the Xpress service guarantee so please contact our service department via email at This email address is being protected from spambots. You need JavaScript enabled to view it. or via phone (03) 9974 5777.

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Loan Vehcile

Loan Vehicle

When your vehicle is in for a service, a loan car is available. Please mention this when making a booking as availability can be limited.

Roadside Assist.

If you require roadside assist please contact Volkswagen Customer Care on 1800 607 822

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Service Location

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Contact Details

9-11 Industrial Avenue,
Hoppers Crossing, Victoria 3029

03 9974 5777

Service Trading Hours

7:30am - 5:30pm